We are very aware of keeping our customers’ identity and purchase information strictly confidential and secured. We do not pass on/sell/swap your personal details with any third party. We use this information to identify your orders, provide you with our information emails (if subscribed) and to personalise your shopping experience with us.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations and/or resolve disputes.
The online purchase process is encrypted using the up to date and industry standard technology of our website hosting provider, Wix, and their payment gateway, as well as a third party gateway provider, Square. Credit card information is encrypted before transmission and is not stored by Blue Mountains Lavender.
Also, as an industry-standard, our website uses ‘cookies’ to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies may be used to provide relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit. You can opt not to accept cookies however this may affect your experience of our website.
If you have any questions about our privacy and security policy, please email us.